GlobalTrade

We accept various payment methods including wire transfer, letter of credit, PayPal, and credit cards. Payment terms can be negotiated based on the order value and customer relationship. For new customers, we typically require a 30% deposit with the balance due before shipment.

Shipping time depends on the destination and shipping method. Air freight typically takes 3-7 business days, while ocean freight takes 20-40 days depending on the port of destination. We will provide you with a more accurate shipping estimate when you place your order.

Yes, we offer product customization services including custom packaging, labeling, and product modifications. Please contact our sales team with your specific requirements, and we will work with you to develop a customized solution.

We have a 30-day return policy for defective products. If you receive a defective product, please contact our customer service team immediately. We will arrange for a replacement or refund depending on your preference. Return shipping costs may apply depending on the circumstances.